Guarantees
We pride ourselves on supplying only quality products and generally prefer to have timber delivered to us from our suppliers for checking prior to it being dispatched to you. If we find timber not of the quality we expect, it is sent back to the supplier immediately.
We would also expect that should our timber not be of premium quality when it is delivered to you, that you would also notify us for replacements to be provided to you, free of delivery charge.
Our hardware products meet AS/NZ industry standards and we back them up with a high level of knowledge of all our stock items. If you have additional hardware requirements we will offer to source them for you at very competitive rates through our supply chain. Our products are covered by supplier and manufacturer guarantees where applicable.
“These guys have become my one stop shop for all outdoor living and decking supplies. The high quality of all their timber products, matched by their friendly, efficient service and competitive prices means a lot to my business.”
Scott Turnbull, Turnbull Building Solutions“I have been building decks for years and have tried numerous suppliers. Timber Decking Supply Shed is one of the rare bunch that go out of their way to actually prevent problems. No wonder I choose do deal with them!”
Justin Sherrell, Builder“After discovering Timber Decking Supply Shed my worries were over. I have never met people so passionate about their timber. Their knowledge of products and installation has been brilliant and my project looks great!”
Adrian and Michelle Penny, DIYers