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We pride ourselves on supplying only quality products and generally prefer to have timber delivered to us from our suppliers for checking prior to it being dispatched to you. If we find timber not of the quality we expect, it is sent back to the supplier immediately.

We would also expect that should our timber not be of premium quality when it is delivered to you, that you would also notify us for replacements to be provided to you, free of delivery charge.

Our hardware products meet AS/NZ industry standards and we back them up with a high level of knowledge of all our stock items. If you have additional hardware requirements we will offer to source them for you at very competitive rates through our supply chain. Our products are covered by supplier and manufacturer guarantees where applicable.